Insights

Part 2: Building the Future of AI-Driven Customer Experience

Ping Wu, CEO of Cresta, shares how AI is transforming customer experience through real-time insights and human-AI collaboration.

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Part I: From Google to Cresta — Ping Wu’s Vision for Human-Centered AI in Customer Service

Cresta CEO Ping Wu shares his journey from Google to leading AI innovation in customer service. Learn how Cresta is using generative AI to enhance agent performance and transform the contact center experience.

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Founder Spotlight: Avneesh Agrawal, Netradyne Founder & CEO

Qualcomm Ventures sits down with Avneesh Agrawal, Netradyne’s Founder & CEO to explore his founder journey, Netradyne’s unique position in the market and how AI at the edge is transforming fleet safety.

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Portfolio Watch: Investing in ANYbotics, a Leader in AI-Powered Industrial Inspections
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Anthropic’s Matt Bell on AI Frontiers, Adoption, Safety, and Industry Dynamics

Qualcomm Ventures sits down with Matt Bell from Anthropic to explore the evolving AI landscape, industry dynamics, and the road ahead.

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The Parallel Between Tennis and Venture Capital Investment

This analysis aims to highlight the parallels between tennis and venture capital investment, and to inspire investors and founders to embrace the principles that have shaped our investment strategies at Crosscourt VC and Qualcomm Ventures.

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